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- Technical Support
To make a Technical Support request, please use the following
form:
Your Server/Domain Name:
Your IP Address (Shared Hosting Accounts can use their domain name):
Your Email Address:
Subject:
Request Priority:
Describe the problem (please give as much detail as possible):
The "Emergency Page" Priority level is ONLY for
emergencies. In the event that your server or site is offline
because of a problem that you (or one of your clients) caused,
a $50 paging fee may apply as well as any per-hour Premium
Support time we spend fixing the problem. If you are a Managed
Hosting customer, or your have a Premium Support Subscription,
the hours worked can count against your monthly hours. Our
direct pager numbers are 509.522.7176 and 509.522.8046.
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